How to choose… a freight forwarder?

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Previously we covered the criteria for choosing a provider of transport services, a carrier. However, it is not the only option in this respect. You can also use freight forwarding services provider that commissions transportation to a carrier on your behalf. It is down to the freight forwarder to select a carrier that meets all the criteria of efficient transportation service. What about the verification of a freight forwarder? We would also suggest taking a closer look at it.

 

  1. Company’s experience

Once again, company’s experience does matter. A freight forwarder with two years of experience is more credible than one with two months’ experience. There are many companies that take up freight forwarding, accept clients’ loads, commission their transportation to carriers, and then disappear as soon as they receive payment from the client, without paying the carriers’ invoices. Soon another company comes up with a new Tax Identification Number (NIP) and the exact same modus operandi. It might be worth checking, since probably no one would wish to become a link in the fraud chain.

 

  1. Licences required

In Poland, in order to operate road transportation services related to intermediation in transportation of goods, one needs to obtain the “Licence for Road Transportation within the Scope of Intermediation in the Carriage of Goods”, commonly known as the freight forwarding licence. Similarly to the carriage licence, it also has an expiration date that must be verified.

 

  1. OCS

Civil Liability of a Forwarder (OCS) is a policy which compensates for the damage caused by the wrong choice of a carrier for your commission. Once again, the most important aspects that must be verified are the expiration date, insurance value, territorial scope, exclusions and special conditions. It is important to make sure that OCS also covers the so-called Civil Liability of a Contracting Carrier (OCPU). Why is it important? Freight forwarders and clients very often conclude carriage contracts instead of forwarding contracts and, as a result, if those contracts do not contain the OCPU clause, forwarding is not covered by insurance, which means that you are at risk. It is a very common mistake in the industry, but it is a different story that we can cover in a separate post.

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  • We have been cooperating with Stan-Trans transport company for 8 years and we inform with pleasure that it is an exceptionally professional and committed partner we may always rely on. Our cooperation concerns management of transport of construction materials and modular houses. At the beginning of our collaboration we were assigned a coordinator, who responds to all our inquiries about domestic and international freight in a fast and professional manner.

  • The offers we receive are comprehensive and financially attractive. Another important aspect of our cooperation is flexibility of Stan-Trans company regarding deadlines. Both coordinators and drivers are very helpful in the whole process of transport organization and thanks to that our cooperation with Stan-Trans runs smoothly and in a nice atmosphere. We will certainly continue our collaboration and we may recommend to you Stan-Trans in all responsibility as a professional, effective and exceptionally committed partner.

  • Timeliness, expertise and, most of all, safety, are advantages of the company we experience in everyday cooperation. Highly-qualified staff characterized by commitment to cooperation and professional diligence allows us to face difficult challenges consisting in realization of intermodal transports. Proactive approach to potential problems is a guarantee you may count on while commencing your cooperation with STAN-TRANS company. We may recommend STAN-TRANS as a good and reliable partner offering a high level of services.

  • Employees of Stan-Trans display a high level of professionalism. As a client and a potential orderer of transport we quickly receive freight rates necessary for price estimations. Quotations are prepared very thoroughly. Employees of Stan-Trans always try to select the most suitable vehicle on the route we are interested in; they always offer to us advice, help and a good solutions.